Privacy Policy
Regarding the operation of "Horcrux College" mobile version by [AOKI STUDIO (AOJIAO STUDIO)] (hereinafter referred to as "the Company"), the Company has formulated this privacy policy (hereinafter referred to as "this Policy") to explain how the Company collects, retains, processes, and uses your personal information during the provision of services.
The Company hereby reminds you that our games and services are only intended for users aged 13 and above (or, if required by the laws and regulations of your country/region, in accordance with such laws and regulations). If you are aged 13 or above but considered a minor in your country or region (e.g., below 18 in some jurisdictions), please obtain the consent of your parents or guardians before creating an account and providing us with your personal information.
If you are a parent or guardian of a minor in your country or region, please ensure that you have read this privacy policy before allowing your child to create an account or use the service. You agree to comply with this privacy policy and take responsibility for your child's activities using the Company's services. You agree to supervise your child's use of the Company's services and ensure that your child views content suitable for their age.
In the event of a merger, acquisition, restructuring, bankruptcy, or similar circumstances, your personal information may be transferred to the successor entity. We will provide advance notice, disclose relevant details and information about the successor entity, and request the successor entity to process your personal information in accordance with this privacy policy. If the successor entity needs to process your personal information beyond the scope authorized by this privacy policy and if applicable laws and regulations require it, the successor entity must notify you of the details of its intended processing of your personal information and obtain your consent or the consent of your parents or guardians (if applicable) once again.
To ensure the protection of your personal information, privacy, and rights, the Company informs you before collecting. This policy will be posted on the Company's website for an extended period, and when this policy is revised, you will be notified through an announcement. Please pay close attention to it.
This policy helps you understand how the Company collects your personal information:
1. Scope of Application.
2. Purposes and Categories of Data Collection.
3. Duration, Region, Objects, and Methods of Data Utilization.
4. Cookies and Similar Technologies.
5. Personal Information Provided to Third Parties.
6. Rights and Ways You Can Exercise.
7. Impact on Your Rights When You Cannot Provide Complete Personal Information.
8. Self-Protection Measures.
9. Security Maintenance of Personal Information.
10. Collection and Use of Personal Information Regarding Minors.
11. Security Statement.
12. Modification of Privacy Policy.
13. Data Retention.
I. Scope of Application
This policy applies to the collection, processing, utilization, international transmission, and protection measures of personal information when you use games operated by the Company and their affiliated websites ("Services"). However, it does not apply to games operated by the Company but linked to third-party-operated websites or pages.
II. Purposes and Categories of Data Collection
When you use games operated by the Company and affiliated websites, the Company may collect the following categories of data:
(1) Personal Information
When you apply to join as a member, you will be required to fill out your personal information, including email addresses and other relevant data, and set up your account password for future login and use of member services. Please be aware that if you do not provide complete and accurate personal information, certain website features, application functions, services, or activities may be unavailable.
(2) Information Related to Mobile Devices and Connection Environment
The Company may collect information related to your mobile device, such as product models, operating systems, internet service providers, mobile device settings, IP addresses, country or region of residence, language settings, and other unique and identifiable information.
(3) Information Related to Your Use and Interaction with Other Players
When you use games operated by the Company or interact with other players in games operated by the Company, the Company may collect information related to the game content you create, information you provide, and your game history and usage records (including but not limited to access statistics and browsing records), including but not limited to game characters, game history, purchase records, prize acquisition, relationships with other players, and error reports.
(4) Information Related to Your Purchases
When you make purchases of paid content in games, the Company may collect purchase information such as the date, quantity, and items purchased.
(5) Information Related to Your Accounts on Third-Party Services
When you log into games operated by the Company using your social media accounts (e.g., Facebook or Google), the Company may collect information related to your account on that third-party service, such as login credentials and personal profiles.
(6) Advertising Information
The Company stores advertising IDs and other device information along with your personal profile to monitor the effectiveness of the Company's advertising and marketing campaigns. Additionally, after taking appropriate technical security measures to conceal your email address, the Company may use your masked email address to track the success of its advertising and operational marketing programs.
Regarding advertising, marketing, or promotional information, you can choose to refuse to receive such information through the relevant channels (such as email, online contact channels, or other channels provided by us). For example, you can opt-out of push notifications for in-game promotions by checking settings and turning off "Allow Notifications" (iOS/Android).
(7) Others
In addition to the personal information you directly provide, you may also proactively provide personal information to the Company from collaborating partners. With your consent or for the purpose of fulfilling the contract, this personal information will be provided to the Company. This data will only be used and processed within the scope of the service with your consent or for the purpose of fulfilling the contract, and it will not be used for other purposes.
III. Duration, Region, Objects, and Methods of Data Utilization
(1) Utilization Period
Unless otherwise required by law, the Company may use your personal information during the period of your use of the Company's services, until the service ends, or until you request to stop using it.
(2) If the processing and retention period has terminated but, for other reasons (including purposes required by applicable laws), the continued retention of personal information is necessary, the relevant personal information will be stored and maintained separately from other types of personal information.
(3) Utilization Region
The region where the game and its affiliated website services are provided (including Taiwan, Hong Kong, and Macau).
(4) Utilization Objects
Unless otherwise required by law, the Company may only use your personal information within the scope of the purposes stated in this policy. Except in the following cases, the Company will not provide your personal information to third parties:
1) With your prior consent.
2) Upon request from judicial, law enforcement agencies, or other authorities with legal authority.
3) To protect public interests or the rights and interests of the Company or others.
4) In emergencies to safeguard the personal safety, transaction content, game history, and the complete security of personal information of other members or third parties.
5) Necessary for providing game services to you in collaboration with the Company's partners. However, these partners may not use the data for purposes beyond the scope of the contract.
6) Other legal means.
(5) Utilization Methods
Based on the above collection purposes, the Company may use your personal information for member marketing, customer management, internal statistical surveys and analysis, and member management in ways other than the ones mentioned above, according to your actual needs:
1) Data Management
The information you provide when joining as a member will be verified through mobile numbers or email and will be used to analyze your individual online consumption behavior. This information will be used to provide you with detailed information in the future and serve as a basis for designing activities.
2) Online Transactions
If you choose to use online transaction services, the Company will collect order-related information you provide when submitting online transaction forms and directly provide it to financial institutions during the financial transaction process (such as credit card authorization, transfers) to complete financial transactions. This ensures that you complete payments, top-ups, or logistics and other consumption services.
3) Statistics and Analysis
When you browse or query in the game or its affiliated website, the Company's server will automatically record your IP location, time, and related records. These data are used only for statistical analysis and optimization of internet services to improve the quality of the Company's services. The Company may periodically conduct overall analysis and statistics on the data you provide and the records generated by the server during browsing on the site, but they will not be linked to specific individuals.
4) Game Marketing
The Company will use your address, email, and phone number for marketing and promotion of the Company's or partner's products, and to improve the game services provided to you. You can choose not to receive advertisements or marketing communications at any time. For example, the marketing emails sent by the Company. If you wish to stop receiving advertisements or marketing communications, please contact us via email.
5) Member Services
The Company will use the information you provide to offer various services and benefits, including:
i) Subscription to newsletters
When you use the game and its affiliated website services, you may receive relevant newsletters. If you wish to unsubscribe, please contact our customer service hotline or use our online reporting system to get in touch with us.
ii) Online events, live events, competitive events
If you leave personal information due to participating in online events or online surveys organized by the Company, this data will only be used for that particular event or survey. This data will be deleted within a certain period after the event or survey concludes.
iii) Virtual treasures and gift delivery
When shipping related goods, your personal information will be used for delivery purposes to relevant logistics and mailing companies.
iv) We use this data for your use of the clipboard function and chat communication with other players, facilitating social interactions and promoting communication with other players in the game.
v) Other member services
The Company will use the information you provide for various member services, including market research reports on the services and products provided by the Company, regular information, event invitations, market information, etc.
vi)Governmental Administrative or Judicial Requirements
Based on notifications from government units, the Company will provide all your personal information used in the game.
vii)Resolution of Game-Related Issues
Used to help players solve system abnormalities and conduct security and fraud detection.
IV. Cookies and Similar Technologies
In order to measure the effectiveness of our services, we will use cookies, small text files used for additional functionality or tracking website usage. We may use cookies or authorized third-party tracking tools to: (a) Record your IP address to determine the path players take when browsing our website and identify visitors to our site. (b) Collect links to or sources that recommend our services. (c) Gather information about the device and software you use to log into our services, your device's operating system, and other similar technical data. However, we will not link your IP address to your personal information. If you do not wish to accept cookies or want to be notified when cookies are set, you can configure this through your browser settings.
We use cookies, web beacons, and similar technologies for various purposes, including:
(1) "Remember You" Functionality: Helps us identify you as a registered player and retains preferences or data you provided previously.
(2) Analyzing Your Use of Our Services: Assists in understanding user (including player) activities on our service or the most popular pages and components of pages.
(3) Ad Delivery: Helps provide advertisements that we believe are relevant or interesting to you based on the information you provide.
(4) Other functions or purposes outlined in this Privacy Policy. Please note that disabling cookies in your browser settings may affect the normal operation of some of our services.
V. Personal Information Provided to Third Parties
(1) Except as described in this Privacy Policy, we do not share personal information about you collected during your use of our products, services, websites, and games with third parties.
(2) When you authorize us to share your personal information or when we share your personal information externally to provide and improve our products, services, websites, games, and advertisements, we will do so for external processing.
(3) In the course of our business operations, we may provide your personal information to our affiliates or other trusted entities or individuals, such as our service providers, contractors, credit card companies, and selected vendors, to provide the hardware, software, network, storage, and related technical and services needed for our daily operations. If commercially viable, we will sign confidentiality agreements with these entities, companies, or individuals that comply with this Privacy Policy and limit others' use or disclosure of your personal information.
(4) Without your explicit or voluntary written consent, we will not share your personal information with third parties for marketing purposes.
(5) As our business continues to evolve through mergers, acquisitions, or asset sales, the personal information of users collected by us is generally considered one of the business assets transferred to the acquiring party. We will continue to ensure the confidentiality of the personal information collected and transferred. If users' personal information is subject to different privacy protection policies, affected users will be notified.
VI. Your Rights and Methods of Exercise
(1) You have the right to make the following requests in writing regarding personal information:
1) Inquiry or request for access.
2) Request for a copy.
3) Request for supplementation or correction.
4) Request to stop collecting, processing, or using.
5) Request for deletion.
(2) Rights Limitations:
If your request does not comply with the application procedure or is otherwise provided by law, the rights listed above will be limited.
(3) Fee Collection:
If you inquire, request access, or request a copy from us according to the first paragraph of this article, we will collect necessary cost fees.
(4) Exercise of Rights:
The exercise of the rights in the first paragraph of this article must be done in writing through the contact information published on the official website of this game, and you must provide identification documents that can be confirmed when making the request. If someone else is entrusted to apply, a power of attorney must be provided, and identification documents for both the principal and the agent must be provided. When you request us to update or delete your personal information, we will request confirmation of your identity before taking action on your request.
We may refuse unreasonable, repeated, or technically inappropriate (such as developing a new system or fundamentally changing current practices), risks of violating others' privacy, or very impractical requests (such as requests for data on backup tracks).
VII. Impact of Not Providing Complete Personal Information
If you cannot provide complete and accurate personal information, you may be unable to use the services provided by us. It is recommended that you provide complete and accurate personal information and update it as needed.
If you do not provide complete and accurate personal information, you shall bear all responsibilities when you and third parties suffer damage. If disputes arise in the future due to false information provided by you (such as identity theft), we reserve the right to pursue legal action as appropriate. If this results in losses for us, we have the right to request compensation from you.
VIII. Self-Protection Measures
(1) Safeguard your password and any personal information. Do not provide your personal information to anyone. It is recommended that your password is not the same as passwords used for other games, websites, applications (APPs), emails, communities, or forums.
(2) After completing payment, reading emails, or finishing the game, remember to log out of your account. If you share a computer with others or use a public computer, be sure to close browser windows or clear browsing history to prevent others from accessing your personal information or emails.
(3) Avoid opening websites or email attachments from unknown sources. Do not install or run programs from unknown sources or visit plug-in websites, forums, etc., to prevent data leakage or the chance of computer Trojan programs or other viruses being implanted.
(4) Official staff, event staff, and online game managers will never actively ask any player for password information, for any reason. If you discover such a situation, please report it to us immediately for processing.
IX. Maintenance of Personal Data Security
(1) We adopt reasonable and appropriate security technologies and protective measures, in accordance with relevant laws, to maintain the security of personal data, preventing the theft, tampering, destruction, loss, or leakage of your personal information.
(2) While we make every effort to protect your personal information, you should understand that information transmitted over the Internet cannot be guaranteed to be absolutely secure.
(3) In the event of a security incident such as personal data leakage, we will take emergency measures to prevent the escalation of security incidents and inform you through push notifications, announcements, etc.
X. Collection and Use of Personal Information of Minors
We will not knowingly collect personal information from minors. If you are a minor, we recommend that you obtain the consent of your parents or guardians before registering or attempting to register to use any of our products, services, websites, or games, or before sending your personal information to us. We will not take any action to verify the age you provide to us.
If you believe that we have collected personal information of minors under your guardianship and wish to request the deletion of their personal information, please contact us through the customer service email [test@aojiaogame.com].
XI. Security Statement
(1) We will ensure the security of personal information through reasonable procedures. Despite our security and preventive measures, there is still a risk that your personal information may be viewed by unauthorized third-party vendors or be subject to computer virus attacks and other security vulnerabilities.
(2) If you link to other websites through our service, be aware that third-party vendor websites are not under our control, and we are not responsible for their actions. Please note that the personal information you provide to third-party vendors is not subject to this Privacy Policy, and we strongly recommend that you carefully understand the privacy and security agreements or terms of third-party vendors.
(3) In any case, please be cautious and properly safeguard your personal information. If your personal information or privacy is compromised due to your own reasons, we do not assume any responsibility for this.
XII. Modification of Privacy Policy
We reserve the right to revise the content of this Privacy Policy, including adapting to changes in relevant laws. If there are terms in this Privacy Policy that are inconsistent with the laws and regulations of your locality, the local laws and regulations shall prevail.
XIII. Data Retention
We only retain your data when your account is active or when it is necessary to provide you with game services. However, based on your request or if required by applicable laws and regulations, we will delete your personal information.
You acknowledge and agree that your data will be processed on our servers, which may not be located in your country or region of residence. Our customer service, engineers, or affiliated companies of ours around the world may access your personal information. Regardless of where our servers are located, we will make every effort to take appropriate security measures to comply with this Privacy Policy and any applicable laws and regulations to ensure your rights.
When you request the removal or deletion of your personal information, we will retain your data within the necessary range permitted by applicable laws and regulations to comply with legal obligations, resolve disputes, or fulfill the purposes of agreements between you and us. Please note that removing or deleting any of your data may result in the termination of some services operated by us.
We will only store your information for the time necessary for the purposes of collection and processing of information or as provided by applicable laws, regulations, and regulations. After this period expires, your personal information will be deleted or anonymized in accordance with applicable laws and regulations.
XIV. Validity Level
We have the right to revise the content of this "Privacy Policy" at our discretion, including to adapt to changes in relevant laws. If there are terms in this "Privacy Policy" that are inconsistent with the laws and regulations of your locality, the local laws and regulations shall prevail.
XV. Opinions and Suggestions
If you have any questions about this policy or matters related to personal information, feel free to contact us through the customer service email [test@aojiaogame.com].